Avaya Aura™ Communication Manager

The Avaya Communication Manager capabilities include SIP session management, single cross-enterprise dial plans and administration, increased multi-vendor integration, aggregated presence and inclusion of Avaya one-X® UC interfaces, new reduced footprint deployment choices, and extensions to our rich and reliable voice and video telephony features.

The Avaya Communication Manager brings continuous communications and application innovation to your enterprise, whether local or global. Supporting up to 18,000 IP Stations on one system, and up to 1 million users per network, delivers scalability to Avaya Servers and Gateways. It provides up to three times the intelligent call processing capability of the largest Avaya Server – up to 600,000 busy-hour call completions.

The Avaya communications architecture enhances survivability with powerful options ranging from Enterprise Survivable Servers placed strategically throughout an enterprise to maintain operations when the connection to the primary or even the secondary server fails, to branch gateway recovery features such as modem dial back-up and enhanced Local Survivable Processors that keep remote locations up and running with 100% Avaya Communication Manager feature availability.

• A multi-layered approach towards high availability, survivability and resiliency.
• Simpler centralized management allowing continuous optimization of the communications network.
• Increased customer network security and simple security management to conform to the customer’s security requirements.
• Avaya Aura allows you to maintain existing features and systems while incrementally adding new technologies.
• Faster deployment: services are deployed on-demand to users based on who needs them, not the systems they are connected to, in a fraction of the time it takes today.

Avaya Aura Communication Manager - Provides faster and easier deployment of communications capabilities such as voice, video, messaging, and presence. As a result, productivity and business agility can be increased. It extends Communication Manager and enables SIP-based session management with innovative capabilities. Branch, Standard, and Enterprise Editions offer simple per-user licensing. Additional software and hardware are offered to support various levels of scalability and redundancy. Fact Sheet (PDF)

Avaya Aura® Session Manager - Enables a distributed system featuring multi-vendor integration, centralized dial plans and user profiles, easier centralized SIP trunking, easier “on-net” call routing, and enhanced scalability and security. This architectural flexibility allows enterprises to significantly reduce telecommunications and management costs, lower their total cost of ownership, and increase agility by providing rapid deployment to various users and locations. Fact Sheet (PDF)

Avaya Aura® Session Border Controller - This solution controls and delivers secure interactive communications—voice, video and multimedia sessions—across an enterprise’s IP network borders. Session Border Controller supports applications for Unified Communications and Contact Centers, including remote worker and agent solutions. Avaya Aura® Session Border Controller is powered by Acme Packet, the market leader in session border controller solutions. Fact Sheet (PDF)

Avaya Aura® System Manager - This common management platform is based on Service Oriented Architecture (SOA) and helps to reduce system management complexity. It provides centralized management functions for provisioning and administration. Its extensibility lets customers expand management capabilities over time to include additional products, applications and vendor solutions under one common management umbrella. Fact Sheet (PDF)

Avaya Aura® Communication Manager Messaging - Integrated voice mail for Communication Manager is provided by leveraging the Avaya S8500 servers. This application provides call answering and messaging capabilities that lets a user manage messages on a PC, add a voicemail component to a text message, and listen to text messages over the phone. Fact Sheet (PDF)

Avaya Aura® Application Enablement Services - A set of enhanced telephony APIs, protocols, and web services are available to developers. These capabilities support access to the powerful call processing, media, and administrative features available in Communication Manager. They enable off-the-shelf and custom integration with hundreds of communications and business applications such as Microsoft Office Communicator and IBM Lotus Sametime, as well as a broad range of Call Center, Call Recording and Click-to-Dial applications. Fact Sheet (PDF)

Avaya Aura® Presence Services - This product provides a scalable, high performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party endpoints. The presence information allows users to locate colleagues and experts to address customer inquiries, handle a service issue, or solve a critical project problem in real time. It helps to expand contact center capabilities by leveraging resources and expertise across the entire enterprise to serve customers better. Fact Sheet (PDF)

Avaya Integrated Management - This product offers a comprehensive set of applications designed to simplify system administration, provisioning, and network management, including fault and performance management. It helps enterprises to manage thousands of branch locations centrally and to improve network uptime. Fact Sheet (PDF)

Avaya Aura® Collaboration Server - For existing Avaya Aura® customers not yet upgraded to the latest release, the Avaya Aura® Collaboration Server enables end-user trials of our latest SIP-based Avaya Flare™ Experience and Avaya Video Conferencing on a single server. Fact Sheet (PDF)

Enterprise Phones

The 9600 Series works with the Avaya Aura® platform. This line of powerful desk phones offers brilliant audio quality, low power requirements, customizability and performance. The phones feature context-sensitive graphical interfaces and large color touchscreens, which deliver increased call control while simplifying the traditional telephone experience. Avaya 9600 Series IP Desk phones help boost productivity while increasing worker satisfaction—turning a business phone system into a competitive advantage.  Avaya 9600 Series IP Desk phones Brochure (PDF)

Avaya conference phones offer sophisticated, easy-to-use communication solutions for small to large companies. Superior voice quality technology assures clear transmission during meetings, so participants don’t miss any of the discussion. Plug-and-play simplicity lets you connect the phone to an Ethernet cable or phone line. Flexible, advanced features enhance audio, web, and video conferencing environments. Avaya delivers a variety of conference phone models to address the needs of different users in your enterprise. Conference Phone Brochure (PDF)

Contact the Avatel Enterprise Solution Team

Avatel is uniquely positioned to lead our clients through the convergence of voice, video and data networking, connecting people any time, any place, over any medium available. Contact our Avatel Enterprise Solutions team at 866.835.2661 to receive the expertise you need to deploy a world class solution.