| Avaya Names Avatel Technologies 2009 Channel Partner of the Year |
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FOR IMMEDIATE RELEASE: Monday, December 7, 2009 Tampa, Florida - Avatel Technologies has been named the Avaya 2009 Channel Partner of the Year at the Avaya 2010 Global Sales and Americas Partner Conference in Nashville, TN. The Nationwide telecommunications company was recognized for its alignment of efforts with Avaya’s goals and support of the community at large, its focus on marketing and sales initiatives that quickly and effectively increased the number of new customers, and its development of internal talent that helped Avatel secure customer opportunities against the competition. In 2009, Avatel focused on both marketing and sales initiatives with an overall strategy to quickly and effectively increase net new customers and build a strong team to continually improve its ability to meet and exceed customer needs. Jamie Wood, Executive Vice President for Avatel said, “Avatel is greatly honored to be chosen by Avaya for Channel Partner of the Year. We are extremely proud to be recognized within such a strong community of Avaya Business Partners. Being a good Channel Partner means dealing honestly and directly with clients, suppliers, and other business associates and representing services and qualifications truthfully when marketing or negotiating. We have earned a reputation for our ability to treat our customers with a personal touch. Customer satisfaction is a major part of what we define as success; it goes beyond the bottom line.” According to Jamie Lowe with Orkin/Rollins, an Avatel national account with locations nationwide, “We rely on our team at Avatel Technologies to provide the highest level of support to our branch offices and we place trust in their judgment when we rely on their suggested course of action. Over time we have become more than just a customer to our Avatel team, we have become like a family. We are glad to have a mutually beneficial relationship with a top notch organization like Avatel Technologies.” This year, Avatel was selected as a member of the Avaya Business Partner Council. Wood said, “It is important for Avaya to hear about the experiences of the channel; to leverage their strengths and support their needs. We are proud to be an advocate for Avaya’s Channel Partners as a member of the Avaya Business Partner Council and to help shape Avaya’s channel strategy.” In March 2009, Avatel was selected by the Business Journal as “Best Place to Work in Tampa Bay”. Wood says that Avatel owes most of its success to its employees. “We recognize the important role our employees play in the bigger picture. Every employee must feel empowered to participate, communicate and innovate for Avatel to be most effective. We have strived to create a workplace environment where opportunity, openness, enthusiasm, diversity, teamwork, accountability and a sense of purpose can thrive for all our employees. We appreciate our diversity and believe that respect - for our colleagues, customers, partners, and all those with whom we interact - is an essential element of all positive and productive business relationships”. About Avatel About Avaya |