Avatel Preferred Partners


Avaya - A global leader in communication systems; Avaya designs, builds, deploys and manages networks for companies from small businesses to enterprise class corporations. Through Avaya's innovative technology and services, customers can integrate IP telephony solutions with existing communication investments to enhance and evolve their networks and communications applications at their own path and pace.
BBX Technologies’ Vuesion's single-platform design and architecture encompass a robust contact center solution, integrated with a powerful and flexible call recording module, plus multimedia applications. This cost-effective approach yields highly integrated software modules, lower maintenance costs and ease of installation. Vuesion software runs on standard servers, standard operating systems, and standard SIP protocols, and can be implemented in a virtualized environment. Agent size can scale from as little as 5 all the way up to 500 on Avaya IP Office and Avaya Aura product lines.
Extreme Networks - Extreme Networks focuses on implementing the most effective applications and services in infrastructure. This allows customers to keep up with the increasing demand for mission critical applications and services, in order to better meet business objectives and gain a competitive advantage. Extreme Networks is creating a future of easily deployed, highly scalable, intelligently managed network infrastructures.

Juniper Networks' high-performance network infrastructure helps businesses accelerate the deployment of services and applications to take advantage of opportunities to innovate, grow and strengthen their business. With Juniper Networks, business can answer the challenge of complicated, legacy networks with high-performance, open, flexible solutions.
NICE Systems - Is the leading provider of Insight from Interactions TM , offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets. Advanced interaction analytics are performed on unstructured multimedia content - from telephony, web, radio and video communications. NICE brings the power of Insight from Interactions to IP contact centers, branches, and command and control centers.
Plantronics - In 1962, Plantronics introduced the first lightweight communications headset. Today, Plantronics is the world's leading designer, manufacturer and marketer of lightweight communications headset products. Plantronics offers mobile headsets to address the cordless and mobile phone market, as well as next-generation computer audio headset and corded/cordless headset systems for the office, small office/home office and contact center markets.
Polycom - Founded in 1989, Polycom is the leading provider converged voice, video, web, and data solutions or emerging broadband networks. Polycom's high quality virtual communications are easy to deploy, manage, and use to deliver an experience as natural as being there. All of which translates into increased collaboration and productivity, greater flexibility, faster decisions, lower costs, and improved relationships.
Meru Network - a global leader in Wireless Voice over IP (VoIP) infrastructure solutions. Meru's Wireless LAN System provides major Fortune 500 enterprises, universities, and healthcare organizations with the predictable bandwidth and over-the-air Quality of Service required to support a wide range of current and future wireless applications including voice, data and video.
SpectraLink - Delivers Wi-Fi telephony mobile voice and messaging applications to businesses worldwide. Seamlessly integrating with VoIP and traditional telephony platforms, SpectraLink's scalable technology provides instant access to people and business-critical information. SpectraLink handsets free on-premises employees to be more accessible, productive and responsive.
Bogen Communications International, Inc. - The parent company of Bogen Communications, Inc. and Speech Design GmbH, is a leading provider of sound systems and telephone peripherals for commercial, industrial, and institutional applications the world over. Bogen's Telco line of business products provides the corporation a leadership position in the U.S. overhead paging market segment.
TASKE Technology Inc - Delivers advanced solutions for contact center and enterprise communications management. Through continued product innovation and development, TASKE Technology enables businesses to provide exceptional customer service and increase customer loyalty and retention. With thousands of installations worldwide, the company offers unmatched technical support and expert training for its entire suite of management tools.
Motorola’s wireless broadband solutions help government entities and vertical markets maximize their investments in network infrastructure and gain competitive advantages with innovative wireless applications.
DATEL Software Solutions develops high quality, cost-effective telecommunications software solutions that are known for their ease-of-use and dependability. The core application, Call SWEET!, is a 100% web based call accounting solution with extensive reporting abilities. Additionally, there are various solutions that integrate or bundle together with Call SWEET!. The most popular and highly regarded integrated application is Call SWEET! Live, a real-time contact center management solution providing both real time and historical features. All solutions are highly scalable and effective for companies in any industry.
DuVoice, Located in Kirkland Washington DuVoice has been developing software and hardware solutions for the telecommunications industry since 1990. Products include a turnkey Windows based hospitality server which provides guest and staff messaging, wake up calls and a property management interface to most any PBX system. In the business market DuVoice has unified messaging system which delivers MP3 or wave voice mail messages and PDF fax messages to email. A small conference bridge is also available from DuVoice.
Envision Telephony, Inc. is an award-winning contact center solutions company offering products and services that enable organizations to provide world-class customer service. Envision’s innovative product platform, Envision Centricity™, integrates the company’s landmark Click2Coach® offering (including Quality Monitoring and eLearning) with powerful analytics, performance management and workforce management tools that deliver robust and personalized workforce optimization (WFO) solutions to organizations worldwide.
Computer Instruments, Inc. is a seasoned innovator in the development of self-service IVR, CTI, Messaging, and Vertical Applications, offering VXML 2.1 compliant application development and an all-in-one integrated service creation environment for developing and managing innovative and dynamic voice applications. Designing business applications for over 25 years, Computer Instruments has established a reputation for pioneering self-service, automated telephony solutions. With scalable bundles available, Computer Instruments has solutions for a wide range of industries.

Zeacom was established in 1994, by its current CEO Miles Valentine. Our heritage in delivering state of the art, award-winning contact center solutions has given the company a strong global presence and enabled us to rapidly transform into a successful high-growth UC business in recent years. Zeacom is a technology led company with a global presence, delivering advanced Unified Communications (UC) and full featured Contact Center solutions to some 2800 organizations, across 25 countries.

Multi-Tech Systems is an ISO 9001:2000-certified global manufacturer of award-winning Unified Communications and device networking products. Since 1970, Multi-Tech Systems has grown into a company with a worldwide reputation for reliable products of innovative design. This reputation is just as strong today. Our goal is to help our customers achieve a competitive advantage by providing solutions that return superior business results. New technologies, same focus: Connecting voice and data over IP networks.
Dell (NASDAQ: DELL) is a leading technology provider to commercial enterprises around the world. As the visionary outcome of a true entrepreneur, Dell is committed to helping small and medium businesses solve their technology challenges, ease business pain points and draw greater value from IT. With ProManage-Managed Services, Optiplex, new Latitude laptops, the designed-for-small business Vostro line, energy-efficient PowerEdge servers and Small and Medium Business Solutions Center, Dell is here to support entrepreneurs every step of the way.
Eaton’s power quality portfolio encompasses a comprehensive offering of power management solutions from a single-source provider. This includes uninterruptible power supplies (UPSs), surge protective devices, switchgear, power distribution units (PDUs), remote monitoring, meters, software, connectivity, enclosures and services.
EnGenius Technologies, Inc. is a wholly owned subsidiary of Senao International , a Taiwan Fortune 200 company, founded in 1979, with over 1000 employees. EnGenius Technologies has four offices in North America. They are located in Toronto, Los Angeles, Miami, and Seattle. EnGenius products are engineered and designed in Seattle for the North America market. EnGenius products are designed for the SME market providing long - range wireless communications solutions in demanding business environments in our ISO 9001 manufacturing facilities.
OAISYS (www.oaisys.com) is a premier developer of call recording solutions for small- to medium-sized businesses and call centers. Our solutions help companies within a variety of industries — including healthcare, automotive dealerships, financial services and manufacturing — attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. We offer superior integration with leading business phone systems, ensuring the right fit for a broad array of organizational needs.